General terms and conditions
Article 1 – Definitions
1.1 Continuous Customers: In these general terms and conditions, we mean “Continuous Customers” as Continuous Customers, a company of Wesley van Eijndhoven. In Dutch it is called Continu Klanten. Registered with the Chamber of Commerce under Chamber of Commerce number 70021864, located at 29 Gruttoborch in Rosmalen.
1.2 Customer: The (legal) person with whom Continu Klanten has concluded an agreement.
1.3 Services: All services provided by Continu Klanten, as described on www.Continu Klanten.nl and related websites that fall under Continu Klanten. This includes both online and physical products, access to closed groups, courses, one-on-one sessions, masterclasses, consultations and presentations.
1.4 Agreement: The agreement (including these General Terms and Conditions) between Continuous Customers and the Customer.
Article 2 – Applicability
2.1 These general terms and conditions apply to the entire offer and all legal relationships of Continuous Customers. Also on all agreements concluded between Continu Klanten and its customers.
2.2 These terms and conditions apply to the exclusion of the terms and conditions set by the customer. There is no agreement for this.
2.3 The offer of Continu Klanten applies exclusively to entrepreneurs. The customer enters into agreements with Continu Klanten in the capacity of a company, which is regarded as a legal legal entity. As a result, the customer cannot invoke consumer law and cannot make use of protections such as the right of withdrawal.
2.4 Continuous Customers can unilaterally change the content of these General Terms and Conditions at any time. Changes will be announced by email and, unless stated otherwise, will take effect 7 days after the change has been announced.
2.5 If the customer does not want to accept the changes in the general terms and conditions, the customer has the right to cancel the previously agreed agreements as of the following month, without Continu Klanten being obliged to reimburse costs incurred.
Article 3 – Conclusion of the agreement
3.1 The Agreement between Continu Klanten and the Customer is concluded by clicking on the 'Confirm my registration' or 'Register' button and corresponding and similar buttons on the website www.continuklanten.nl and related websites which are owned by Continuous Customers. Agreements relate to all services of Continu Klanten, including – but not limited to – online and offline training, both paid and unpaid. The Agreement is also concluded when the Customer provides payment details via a web form, telephone, email or in writing.
3.2 When entering into an agreement, the customer must provide the correct and current information that is requested from the customer during a registration process. If there is a change in the data, the customer must notify Continu Klanten asap via info@continu
customers.nl 3.3 Continu Klanten has the right at all times to refuse a potential customer service. Refusal takes place without stating reasons.
3.4 Registration and registration for the services of Continu Klanten on the website of Continu Klanten are legally valid as an agreement.
3.5 If the customer has followed a service of Continu Klanten in whole or in part, he is obliged to reimburse the full purchase amount.
3.8 Continuous Customers and Customer are authorized to dissolve the Agreement with immediate effect without further notice of default or judicial intervention in writing or by e-mail, without being obliged to pay any compensation for costs or damage in the following cases; (a) if the other party files for bankruptcy or is declared bankrupt; (b) The Customer applies for a (provisional) suspension of payments or is granted a (provisional) suspension of payments; (c) The Client has been placed under guardianship or administration, or Continuous Clients ceases or liquidates its activities.
Article 4 – Services
4.1 Every customer is granted a non-exclusive right of use with regard to the services and products of Continuous Customers. The right of use commences at the time of the conclusion of the agreement.
4.2 The right of use granted by Continuous Customers is not transferable. The customer is therefore not allowed to share, sell or rent the right of use to third parties. In any way.
4.3 The right of use of the services and products of Continu Klanten applies to the business activities of the customer with which the agreement has been concluded.
Article 5 – Rights and Obligations
5.1 Continu Customer meetings can be canceled by Continu Customer at any time.
5.2 Continu Customer reserves the right at all times to end meetings or to shorten their duration.
5.3 Meetings can take place physically on location as well as online. Continuous Customers reserve the right at all times to hold meetings at a changed location or to move them online.
5.4 Lifelong means: as long as the services are offered by Continuous Customers.
5.5 Continuous Customers determine the frequency of the Q&A meetings. Q&A sessions may be canceled due to vacation, illness, or other obligations. The Customer cannot derive any rights from this.
5.6 Continuous Customers have the right to use names of participants in training courses and images taken during, before and after the training courses in its communication and marketing efforts of its company, unless explicitly agreed otherwise with the customer.
Article 6 – Payment
6.1 Payments must be made prior to the start date of a training. When purchasing physical and online products, delivery takes place after payment by the customer.
6.2 Continuous Customers uses a payment term of 14 days.
6.3 If the Customer does not pay the amounts due within the agreed term, the Customer will owe statutory interest on the outstanding amount, without any notice of default being required. If the Client continues to fail to pay the claim after notice of default, the claim can be handed over, in which case the Client will also be obliged to pay full compensation for extrajudicial and judicial costs, including all costs calculated by external experts, in addition to the total amount owed at that time. in addition to the costs established by law, related to the collection of this claim or the exercise of legal rights in any other way, the amount of which is set at a minimum of 20% of the total amount with a minimum of €100.
6.4 Continuous Customers has the right at all times to suspend its services towards a customer in the absence of timely payment by the customer.
6.5 Continuous Customers has the right to remove Customer from the training if it behaves inappropriately or has not met financial obligations in a timely manner. In this case, the customer cannot claim financial compensation.
Article 7 – Liability
7.1 If a customer misses a live (both online and offline) masterclass, course or training due to a valid reason (illness, special situation), he has a one-time chance to make up for it, provided there is a catch-up option. .
7.2 The customer is responsible for keeping the training data up to date and cannot derive any rights from missing these data.
7.3 Continuous Clients keeps clients informed of new insights, services and related information via an electronic newsletter. Until the customer unsubscribes from this newsletter, the customer will receive it after the moment of registration.
7.4 Continuous Customers is not involved in the execution of the marketing activities of the Customer, Continuous Customers is therefore not responsible for the content and quality of the products and services offered, advertising, advertisements, and the handling of sales such as payment and delivery. .
Article 8 – Fees and prices
8.1 Prices and rates quoted by Continuous Customers are exclusive of turnover tax (VAT) and other taxes or levies, unless stated otherwise.
8.4 With regard to the payment of the course fee and other amounts owed, the Client is not entitled to any set-off. The Client may not suspend payment for the course or other amounts on the basis of any faultiness of the service.
8.5 Continuous Customers have the right at all times to block a service on the basis of applicable conditions. Continu Klanten is also entitled to attach conditions to an unblocking, if the customer pays the costs incurred by Continu Klanten.
Article 9 – Intellectual property rights
9.1 All intellectual and industrial property rights with regard to the Website services and products and with regard to everything that Continu Klanten develops, manufactures or provides, including courses, books, masterclasses, checklists, sheets, documents, knowledge and tutorials, texts, designs, videos and images belong to Continuous Clients.
9.2 The Customer is not permitted to remove or change any designation about brands, trade names, copyrights or other intellectual or industrial property rights.
9.3 The Customer is not permitted to copy, reproduce or otherwise reproduce, translate, adapt, imitate, modify or reconstruct the service or part thereof.
9.4 Insofar as necessary for the use of the Services, the Customer obtains a non-transferable and non-exclusive right of use with regard to all intellectual property rights of Continuous Customers.
Article 10 – Liability
10.1 Continu Klanten is never liable for any direct, indirect and consequential damage of the Customer or third parties as a result of using the services and/or products of Continu Klanten.
10.2 The Customer will indemnify Continually Customers and third parties engaged by it against all claims from third parties with regard to liability, damage and costs, arising as a result of or related to the use or non-use by the Customer of the Services.
10.3 Specified deadlines are approximate. Continu Klanten is not liable if specified terms are exceeded.
10.4 The previous paragraphs of this article do not apply if and insofar as the damage in question is caused by intent or by Continu Klanten.
Article 11 – Force majeure
11.1 In the event of force majeure, Continu Klanten is not obliged to fulfill its obligation(s). Force majeure includes:
a shortcoming of external hosting providers and suppliers of Continuous Customers
interruptions or malfunctions in the power and/or communication
facilities impediments as a result of the hardware and software used by the Customer or the technical infrastructure used by them
strikes
fire
accident or illness of personnel
Denial of Services (DoS) attacks
by Continuous Customers unforeseen problems and any other circumstance that is not solely dependent on the will of Continuous Customers.
11.2 If the force majeure situation has lasted longer than sixty (45) days, the customer has the right to terminate the agreement with Continu Klanten in writing or by email, without Continu Klanten being obliged to pay any compensation for costs or damage.
11.3 If Continu Klanten is prevented from fulfilling the agreement due to restrictions or impediments or other forms of force majeure, it is entitled to suspend the execution of the agreement. In that case, the Customer is not entitled to compensation for damage, costs or interest.
Article 12 – Advice and knowledge sharing
12.1 All advice, shared knowledge and notifications and statements provided by Continu Klanten about, among other things, the characteristics of services to be provided by Continu Klanten, are entirely without obligation and are provided by Continu Klanten on a non-binding basis. information. Continuous Customers does not provide any guarantees in this regard.
12.2 Continu Klanten is not liable for any direct or indirect damage, in whatever form and for whatever reason, arising from the provision of information and/or advice by Continu Klanten. The Customer indemnifies Continuous Customers against all claims from third parties.
12.3 It is strictly forbidden to share or transfer usernames and passwords that grant access to services of Continu Klanten to third parties without the permission of Continu Klanten.
12.4 Continu Klanten attach great importance to the privacy of the customer. Continui Customers will process the personal data of the customer in accordance with the legal privacy rules, with due observance of the privacy statement as can be viewed on the Continui Customers website. The customer agrees to the processing of his or her company and personal data.
Article 13 – Applicable law
13.1 This Agreement is exclusively governed by Dutch law.
13.2 Insofar as not dictated otherwise by national law, the court in 's-Hertogenbosch has exclusive jurisdiction to hear disputes arising from or related to the Agreement between the parties.
13.3 The Customer is not entitled to transfer the rights and obligations under the Agreement to a third party, including entities within the group of which the Customer is a part, without the prior written consent of Continu Klanten. Continuous Customers is entitled to transfer the rights and obligations under the Agreement to third parties. Continu Klanten hereby grants its consent to such a transfer.
13.4 If one or more provisions of this Agreement are void or voidable, this shall not affect the validity of the other provisions. The parties will consult in order to agree on new provisions to replace the void or voided provisions, whereby the purpose and intent of the void or voided provision are taken into account as much as possible.